Privacy Policy

Last updated: April 9, 2026

Niso Blooms ("we", "us", "our") operates nisoblooms.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you consent to the practices described here.

1. Information We Collect

Information you provide:

Name, email address, phone number, and delivery/billing address when you place an order or create an account
Payment information, processed securely via Shopify Payments. We do not store your card numbers or banking credentials on our servers
Messages you send us via email or any other communication channel
Gift recipient name and address, if you are ordering for someone else

Information collected automatically:

Browser type, device type, operating system, and screen resolution
Pages visited, time spent, click patterns, and referral source
Approximate location based on IP address (city/state level)
Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

Processing, shipping, and delivering your orders
Sending order confirmations, shipping updates, and responding to enquiries
Sending promotional emails and offers (only with your consent; you can unsubscribe anytime)
Analysing website usage to improve our products and services
Complying with legal obligations under applicable Indian law

3. Who We Share Your Data With

We do not sell your personal information. We share data only with:

Shopify: Our e-commerce platform that hosts the website, processes orders, and handles payments
Shipping partners: Courier services that deliver your orders (name, address, phone number)
Judge.me: For product review collection and display
Analytics tools: To understand website traffic and user behaviour (anonymised where possible)
Legal authorities: If required by law, court order, or government regulation

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are kept for accounting and tax compliance. If you request deletion of your data, we will process it within 30 days, subject to legal retention requirements.

5. Your Rights

Under applicable Indian data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Lodge a complaint with the relevant data protection authority

To exercise any of these rights, email us at nisoblooms@gmail.com.

6. Data Security

We use industry-standard security measures to protect your personal information. All transactions are processed over SSL encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies to:

Keep your cart and session active as you browse
Remember your preferences
Analyse traffic and usage patterns

You can disable cookies through your browser settings, but some features of the website may not function properly without them.

8. Third-Party Links

Our website may contain links to external sites (Shopify, payment gateways, social media). We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies separately.

9. Children

Our website is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance.

11. Contact

For any privacy-related questions or requests:

Email: nisoblooms@gmail.com
Address: Niso Blooms, C7, Backside (Ground Floor), Vipul World, Sector-48, Gurgaon, Haryana 122018